Frequently Asked Questions (FAQ)
Who
are Decoramics? :
Established in
1990, we are Australasia's biggest manufacturer of ceramic and glass feature
tiles, quality mosaics and cappings. We despatch our tiles all over the world.
Kindly see some of our customer reviews. click for more information
Can
I buy tiles to be delivered to the USA?
Yes, we can deliver tiles to all parts of the world without any
problem. Kindly contact us for details.
How
secure is your on-line payment system?
We use PayPal which is recognised as one of the world's most secure
on-line payment systems. PayPal is a leader in privacy and identity protection.
The Buyer's financial information will not be disclosed to us by PayPal.
Is
there a minimum purchase quantity or amount?
No. You can buy only one piece if you so wish. However, we charge a
post & packaging amount of $25.00 for all orders of under $100.00.
Do
prices include GST?
Yes, all prices
are inclusive of GST.
Do
prices include delivery?
For all
purchases of $100.00 and over, goods are delivered to your premises in
Australia. For orders of less than $100.00, a further $25.00 will be charged
for post & packaging.
Can
I order samples?
Yes, but these will
be charged at list price plus P&P.
How
long will my order take to be delivered?
Most of our goods are ex-stock and will be delivered within a matter of days.
However, we ask you to allow 2 weeks for delivery in the event of the
occasional product shortage due to high demand.
How
many pieces are there in a set?
It
depends on the design. Some designs have only one piece, whereas others-such as
Rambling Rose-have 2 pieces per set.
What
is a base tile?
The base tile is the
tile you have selected for the main tiling area. This may also be referred to
as a "field" tile.
Can
glass decors and mosaics be mixed with ceramic field tiles?
Yes. Glass and ceramic marry beautifully together to
achieve spectacular effects.
Where
can I see your tiles in Australasia?
All
quality tile stores have our products on display. If you are having problems or
need any advice, please contact us directly.
Online Shop Help :
The key advantage of buying on-line from Decoramics lies in having the opportunity to buy top quality products directly from one of the world's leading designers and manufacturers of ceramic and glass feature tiles, mosaics and cappings and having them delivered direct to your nominated address. Simple as that.
(Please note that we need your landline phone number if you want us to deliver to a P.O Box)
Established in December 1989, Decoramics has supplied products literally to hundreds of thousands of locations all over the world whether they be to a home in Sydney, the Shangri-La Hotel in Kuala Lumpur or a laundry renovation in Blackpool, England.
To purchase any of our products simply click-on the collection that interests you-such as "Cappings" and continue to click-on the design you like to reveal the size and price. We have added a page on Frequently Asked Questions (FAQ) to help you with your purchase. However, please do not hesitate to contact us with any questions. We will be delighted to assist you.
Should you wish to view our products at a store near you, all quality ceramic tile shops in Australia and New Zealand exhibit and sell our designs. They will be very pleased to assist you.
Otherwise,
"Enjoy your On-line shopping"
Just click on the "Add to Cart" button at the right to purchase the item. You will then be directed to the Paypal shopping cart. At this stage you have the possibility to cancel your selection.
If you want to check the content of your shopping trolley you can always click on the "View Cart" link at the bottom of the left menu.